A professional installation typically takes 2-4 hours for a standard replacement. New installations may take longer depending on electrical and plumbing modifications required. We'll provide an accurate timeframe during our initial assessment.

Yes, Australian law requires licensed electricians to handle electrical connections. An electrician would be required for the disconnection and reconnection, but we can organise this if needed. Our team ensures full compliance with electrical safety standards and plumbing codes.

System size depends on household size and usage patterns. Generally, 125L for 1-2 people, 160L for 2-3 people, 250L for 3-4 people, and 315L+ for larger families. We'll assess your specific needs during consultation.

Yes, installations must comply with Australian electrical standards, include proper earthing, safety switches, temperature and pressure relief valves, and adequate clearances. Our licensed technicians ensure full compliance.

We provide warranty on our installation workmanship, and manufacturer warranties apply to the unit itself. We'll explain all warranty terms and provide documentation for your records.

Installation costs vary based on system size, complexity, and any additional electrical or plumbing work required. We provide transparent, upfront pricing with no hidden fees. Contact us for a personalised quote.