We recommend annual servicing before summer starts for optimal performance. If you live in a particularly dusty area or have hard water, servicing every 6 months will ensure the best results and extend your system's life.

Our complete service includes cleaning cooler pads, flushing and cleaning the water reservoir, checking and adjusting the water pump, inspecting and lubricating motor and fan bearings, inspecting and adjusting the float valve, and ensuring your unit functions correctly. No call-out fees or hidden costs.

Yes, our experienced technicians service all makes and models of evaporative coolers including Brivis, Convair, Coolair, and other popular brands. We have over 10 years of experience with various systems.

If replacement parts are needed (like cooling pads or pump components), we'll provide an upfront quote before proceeding. We use genuine manufacturer parts to maintain your warranty and ensure quality. Parts are not included in the service fee.

A typical evaporative cooler service takes 1-2 hours depending on the system's condition and size. Our technician will give you an estimated timeframe when they arrive and inspect your system.

Absolutely. All our technicians are fully licensed plumbing professionals with current insurance coverage. We're a legitimate Perth business with over 10 years of experience in the industry.

Yes, we stand behind our workmanship and offer a service warranty. If you experience any issues related to our service work, we'll return to make it right at no additional cost.

We service all Perth metro areas and surrounding suburbs. Based in East Victoria Park, we regularly service customers from Fremantle to the Perth Hills and everywhere in between. Call us to confirm we service your area.