A sudden increase in your water bill is often a sign of a hidden leak. To check, turn off all water fixtures and appliances in your home, then check if your water meter is still running. If it is, you likely have a leak that needs professional attention. Our team can perform detailed leak detection to locate and repair the source quickly.

We recommend an annual minor service and a major service every 5 years for optimal performance and longevity. Regular maintenance helps prevent unexpected breakdowns, improves efficiency, and extends the life of your hot water system. Signs your system needs servicing include inadequate hot water, unusual noises, or discolored water.

Blocked drains typically result from buildup of hair, food waste, grease, toilet paper, or tree roots infiltrating pipes. Prevention includes using drain guards to catch hair and food particles, avoiding pouring fats and oils down sinks, only flushing toilet paper, and scheduling regular professional drain cleaning to remove buildup before it causes blockages.

If you smell gas, immediately turn off your main gas valve, open windows for ventilation, avoid using electrical switches or appliances, and evacuate if the smell is strong. Then call us right away for emergency gas leak detection and repair. Never attempt to locate or fix gas leaks yourself - this requires licensed professionals with specialized equipment.

Yes, it's good practice to turn off your water supply at the main valve when away for extended periods. This prevents potential water damage from leaking pipes or fixtures while you're gone. For added protection, consider having a plumber check your system before extended absences to identify and address any potential issues.

A continuously running toilet is usually caused by a faulty flapper valve, fill valve, or flush valve in the cistern. This wastes water and increases your bill. Simple adjustments can sometimes fix the problem, but if it persists, our plumbers can quickly diagnose and repair the issue to restore proper function and prevent water wastage.